Beyond earnings: Swiggy rules out zero-commission model, bets big on Toing
Swiggy's food marketplace CEO Rohit Kapoor ruled out the feasibility of a zero-commission model, stating it is a marketing gimmick that fails to address platform costs. He emphasized that while Swiggy does not charge restaurants for delivery, the model ultimately shifts costs to consumers or delivery partners. Additionally, Swiggy is focusing on its budget-friendly food delivery service, Toing, which targets affordability for students and young professionals, with meals starting at ₹49.