New CEO wants IndiGo to be 'airline of choice'
IndiGo's new CEO, Willie Walsh, emphasized the need for the airline to be recognized for its service quality rather than just its market dominance during his first town hall meeting. He acknowledged significant challenges in the aviation sector, including airspace issues and supply chain constraints, and stressed the importance of agility in addressing these obstacles. Walsh's commitment to rebuilding customer trust aims to position IndiGo as the preferred airline choice for travelers.