Tesco’s India GCC transforms from a basic dashboard to cockpit in last 20 years
Tesco's Global Capability Centre in India evolved significantly over 20 years, enhancing its data processing capabilities. The Bengaluru team developed AI algorithms delivering 670 million personalized offers to 14-15 million customers and processes £5.5-6 billion in payroll for 340,000 employees globally. This transformation aims to improve decision-making for growth and profitability.