Zomato Lays Off 240 Employees, Shuts Hyderabad Customer Support Operations
Zomato laid off approximately 240 employees as it closed its customer support operations in Hyderabad, consolidating the remaining team in Gurugram. Affected employees will receive four months' pay and continued medical insurance until March 2027. This move follows Zomato's shift towards external partners for customer support and increased automation in operations.