1. India’s GCCs cut thousands of jobs even as they take on bigger global roles

India’s GCCs cut thousands of jobs even as they take on bigger global roles

Technology

  • Thousands of jobs have been cut across India’s GCC ecosystem this year as companies push for AI-led efficiencies.
  • India’s GCCs employ around 2.4–2.5 million people across more than 2,100 centres, despite the recent job cuts.
  • Indian GCCs are taking on bigger roles in AI, engineering and product decisions once handled by global headquarters.
  • Companies are moving towards leaner teams and hiring workers who can combine technology skills with business expertise.

Source: moneycontrol.com

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