Kerala man takes IRCTC to consumer court over ₹1 refund shortfall, wins ₹3,100

A Kerala passenger approached a consumer court after IRCTC refunded ₹1 less than the amount due on a cancelled ticket.
He received ₹340 instead of ₹341 as a refund for his cancelled AC three-tier train ticket.
• The Kasaragod consumer commission called the ₹1 shortfall deficient service and an unfair trade practice.
It ordered IRCTC to pay ₹1 with 9% interest, ₹100 compensation and ₹3,000 in legal costs.

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