Uber hit with second-largest GDPR fine over automated decisions
- The Dutch Data Protection Authority fined Uber €825 million $966 million over its use of automated systems to suspend or deactivate drivers.
- The regulator said drivers were subjected to decisions with significant consequences for their livelihoods without sufficient human intervention or information about the automated decision-making process.
- The case concerns Uber’s handling of driver accounts between 2018 and 2022 and was triggered by complaints from drivers in France.
- Uber disputed the regulator’s findings and said it plans to appeal, maintaining that permanent driver deactivations involve human review and that drivers can challenge account decisions through an appeals process.
Source: storyboard18.com
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