1. Air India’s new boss targets safety, fewer disruptions and stronger customer trust

Air India’s new boss targets safety, fewer disruptions and stronger customer trust

India

  • Tewolde Gebremariam took charge of Air India on September 7, succeeding outgoing CEO Campbell Wilson.
  • He told employees that building a strong safety-first culture would be his top priority at the airline.
  • Gebremariam sought staff support to reduce disruptions, improve customer service and strengthen operational reliability.
  • Chairman N Chandrasekaran said Air India must rebuild trust, improve execution and aim for world-leading safety standards.

Source: firstpost.com

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