Keralam Police launch Citizen Help Desks, replacing PRO system for improved services
- Kerala Police have replaced the Public Relations Officer PRO system with Citizen Help Desks at all police stations.
- The desks will handle complaints, provide digital services and assist people with police-related applications.
- • Special assistance will be provided to women, children, senior citizens, transgender people and persons with disabilities.
- Opposition leader Pinarayi Vijayan criticised the move, saying it could reduce personal interaction between police and the public.
Source: indiatoday.in
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