Rapido fined ₹10 lakh over misleading tipping prompts and dark patterns
- The Central Consumer Protection Authority CCPA fined Rapido ₹10 lakh for misleading ads, unfair trade practices and dark patterns.
- Rapido showed prompts suggesting riders pay more to improve their chances of getting a ride.
- The CCPA flagged these prompts as “confirm shaming”, a dark pattern that can pressure users into paying more.
- Rapido’s “Set your price” slider was also flagged for visually encouraging users to increase the fare.
Source: timesofindia.indiatimes.com
Get 100 stories a day on the app
Read, watch & listen · Free on iOS & Android
