Swiggy launches dedicated helpline for customers to report unsafe food orders
- Swiggy launched a dedicated helpline and an in-app Food Safety channel for complaints on September 7.
- Customers can call 7948231850 or use the app to report issues, upload photos and receive a complaint ticket number.
- Swiggy’s Food Safety Assurance Team will review reported concerns on priority and take necessary action.
- The system will also help Swiggy spot repeated complaints, identify patterns and strengthen preventive action with restaurants.
Source: deccanchronicle.com
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