PhonePe expands AI across Consumer, Merchant, and Internal Operations
- PhonePe is using AI across its consumer app, merchant services and internal operations to improve efficiency.
- Its AI search lets users complete tasks such as payments, recharges and transaction queries using text or voice.
- PhonePe’s AI Integration Agent helps merchants integrate payment gateways through a conversational interface in minutes.
- AI now handles 94% of customer support and 80% of fraud investigations at PhonePe.
Source: storyboard18.com
Get 100 stories a day on the app
Read, watch & listen · Free on iOS & Android
